Error and status codes in Microsoft Intune - Azure - Intune (2023)

FAQs

How do you troubleshoot Intune issues? ›

This issue occurs because the account you use to access Graph Explorer doesn't have the required read and read/write permissions to Intune device configuration and policies.

Error code 0x80180014 when re-enrolling using self-deployment or pre-provisioning mode. After the first Autopilot deployment, devices with a targeted Autopilot self-deployment mode or pre-provisioning mode profile can't automatically re-enroll using Autopilot.

The Microsoft 365 error code 0x80004005 means that you don't have an Office 365 (or Microsoft 365) plan that includes Microsoft 365 Apps.

Common issues with Intune policy reports

We are aware of some common issue with Intune policy reports, including multiple records for a single device, inaccurate "pending" status, and inconsistencies between data in report lists and in summary charts.

In the admin center, go to Troubleshooting + support > Select user. Choose a user > Select. Under Enrollment failures, select a row to view more details about the failure and recommended remediation steps.

The HyperText Transfer Protocol (HTTP) 406 Not Acceptable client error response code indicates that the server cannot produce a response matching the list of acceptable values defined in the request's proactive content negotiation headers, and that the server is unwilling to supply a default representation.

500 - Internal server error. Cause 1: The NDES service account is locked or its password is expired. Resolution: Unlock the account or reset the password. Cause 2: The MSCEP-RA certificates are expired.

Most often, receiving this error in Azure Digital Twins indicates that your Azure role-based access control (Azure RBAC) permissions for the service aren't set up correctly.

Error Code 80180014:

For more info - Your organization does not support this version of Windows. In the Microsoft Endpoint Manager admin center, chooses Devices > Enrollment restrictions > choose a device type restriction. Choose Properties > Edit (next to Platform settings) > Allow for Windows (MDM).

What does error code 80080300 mean? ›

Microsoft Teams, like other apps, has a cache folder for storing data. However, a corrupted MS Teams cache can cause the 80080300 error.

When user is prompted to log into there brand new device they may be presented with the following error code 0x80180018 this is due to the lack of a mobility license assigned to the user. Sign in to the Microsoft 365 admin center using your tenant administrator credentials, and then choose Users > Active Users.

This problem may occur if a file that the Windows Product Activation (WPA) requires is damaged or missing. This behavior occurs if one or both of the following conditions are true: A third-party backup utility or an antivirus program interferes with the installation of Windows XP.

"Code 0x80070057 The parameter is incorrect" error when you try to display a user's "effective access" to a file.

Cause. Error 0x80004005 denotes "Access denied". This error message indicates that the program that returned the error did not have sufficient privileges to perform the requested operation.

Your subscription to Intune is hosted by an Azure AD Tenant. For more information, see Set up a tenant in the Azure AD documentation. To view the dashboard, sign in to the Microsoft Endpoint Manager admin center go to Tenant administration, and then select Tenant Status.

Intune helps configure Windows Update for Business (WUfB) policies to patch. The latest update guide for Intune monthly patching is available in the following Cloud PC Monthly Patching Process Using Intune. You can also configure Windows 10 and 11 Feature Update using Intune policies.

This error could be due to a lot of reasons but the 0x8018002a error is probably due to some Conditional Access rules you configured to make sure MFA is always required. As shown above, this Conditional Access rule is targeted at “All Cloud Apps”.

The person receives the error, because he or she has reached the limit of maximum allowed devices to Azure AD Join. By default, Azure Active Directory enforces a limit of 20 devices for any user object to join. It even enforces this limit on privileged users, like users with the Global Admin role.

What is error code 801c003? ›

Error 0x801c003: This user is not authorized to enroll. You can try to do this again or contact your system administrator with error code 80180003. Error 80180003: Something went wrong. This user is not authorized to enroll.

The states include error, conflict, and success. The Intune error code 65000 could be of the oblivious reasons explained for the issue related to Managing Local Admins using Intune Local User Group Membership Management Policy in the post, Manage Local Admins using Intune Local User Group Membership Management Policy.

131329 (The administrative template file failed to be sent to the device.) with all edge chromium device configuration profiles - Microsoft Q&A. This browser is no longer supported. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error (for example, malformed request syntax, invalid request message framing, or deceptive request routing).

2 answers. When you reach the limit, you receive the HTTP status code 429 Too many requests. The response includes a Retry-After value, which specifies the number of seconds your application should wait (or sleep) before sending the next request.

401 Unauthorized is the status code to return when the client provides no credentials or invalid credentials. 403 Forbidden is the status code to return when a client has valid credentials but not enough privileges to perform an action on a resource.

403 Forbidden – you don't have permission to access this resource is an HTTP status code that occurs when the web server understands the request but can't provide additional access.

The HTTP 403 Forbidden response status code indicates that the server understands the request but refuses to authorize it. This status is similar to 401 , but for the 403 Forbidden status code, re-authenticating makes no difference.

What is error 801180014? ›

O365 Error Code: 80180014: Your account was not setup on this device because device management could not be enabled. When installing and synchronizing O365 if you did not turn off the check mark for allowing this organization to manage your device when signing in for the first time you will receive an error.

As per your error message, this error occurs when you add your work/school account to Windows and cannot enroll your device to Azure AD. In this case, the account provided by the School/company should be enabled to work on personal computers(laptop) related to enrollment restrictions.

Error 80014 - Authentication agent timed out. Raise a support ticket with the error code, correlation ID, and Datetime to get more details on this error.

Go to windows settings > apps > search for gaming services app > click on it and select advanced options. After that, click repair and then restore, open the app and try again.

Code: 80070525

You were trying to sign in to Xbox Live using a Microsoft account that has no security proofs associated with it and that isn't usually associated with the Xbox console that you're using.

This may mean that there's a problem with the Xbox service, or that your console or PC has encountered an unexpected error.

You see the following error code when you try to play a game on your Windows device or Xbox console: 0x80832003. This may mean that there's a temporary problem with the Xbox network.

The provisioning error 0x800700b7 indicates that a provisioning package already exists. Hence new file cannot be created. This may happen if you have executed the provisioning package earlier on same machine.

0XC000006D – “This is either due to a bad username or authentication information” for critical accounts or service accounts. Especially watch for a number of such events in a row. 0xC000006F – “User logon outside authorized hours”.

Sign in to the Microsoft Endpoint Manager admin center. Select Devices > All devices. In the list of devices you manage, select a device to open its Overview pane, and then select Sync. To confirm, select Yes.

How do I check my Intune health? ›

Service health and message center. The Service health and message center page are where you can view details about the Intune Service health, Issues in your environment that require action, and Message center posts that can provide information about updates and planned changes.

Go to Start , then select Settings > Privacy & security > Diagnostics & feedback. Make sure that the View diagnostic data setting is turned On, and then select Open Diagnostic Data Viewer.

Your organization can't see your personal information when you enroll a device in Microsoft Intune. Enrolling your device makes certain information, such as device model and serial number, visible to IT administrators and support people with administrator access.

When you use the Locate device action for an Android Enterprise dedicated device that is off-line and unable to respond with its current location, Intune attempts to display its last known location. This capability uses data submitted by the device when it checks in with Intune.

Right after the enrollment Windows 10 devices checks policies and settings every 3 minutes for 15 minutes, then every 15 minutes for 2 hours, and then around every 8 hours. Already enrolled device checks Intune settings every 8 hours.

Open the company portal app and go to my devices – click on the Android or iOS device which you are using, and click on the check compliance link. This will initiate new policy sync with Intune and intern check the compliance of the iOS or Android device.

Intune collects personal data from the following sources: The administrators use of the Intune in the Microsoft Endpoint Manager admin center. End-user devices (when devices are enrolled for Intune management and during usage). Customer accounts at third party services (per admin's instructions).

The result of this default is when Intune detects a device isn't compliant, Intune immediately marks the device as noncompliant. After a device is marked as noncompliance, Azure Active Directory (AD) Conditional Access can block the device.

How do I check Azure compliance? ›

In the Azure Security Center regulatory compliance blade, you can get an overview of key portions of your compliance posture with respect to a set of supported standards. Currently supported standards are Azure CIS, PCI DSS 3.2, ISO 27001, and SOC TSP.

What is code integrity? Code integrity is a threat protection feature that checks the drivers and system files on your device for signs of corruption or malicious software. For code integrity to work on your device, another security feature called Secure Boot must be enabled.